Contact us + FAQ's

Thanks for your message. We’ll get back to you soon.  💌

Proudly serving Vancouver, BC, with discreet shipping across Canada and the U.S.

 

❓ Frequently Asked Questions

Still feeling curious? We got you. Here’s what folks are asking before saying yes to pleasure:

We’re a woman-owned, proudly Canadian pleasure brand based in Vancouver, BC. Our mission? To make high-quality, inclusive, beginner-friendly toys that feel good, look cute, and actually work. Think of us as your sex-ed BFF  with better vibes. 😉

We ship from Vancouver with love via Canada Post or USPS. Shipping is $9.99 flat rate or FREE over $69 (nice). Orders usually arrive within 1–7 business days depending on where you live. You’ll get tracking within 24 hours.

Absolutely. Everything comes in plain packaging  no logos, no brand names, no hints about what’s inside. Just pure mystery and pleasure waiting at your door.

Yes! All our toys are USB rechargeable  no batteries needed. Easy to charge, travel-friendly, and ready when you are.

Most of our toys are water-resistant or showerproof (check the product page for details). They’re perfect for steamy self-care, just don’t take them deep sea diving, k?

All of our toys are made with premium, body-safe silicone that’s non-porous, hypoallergenic, and phthalate-free so it’s gentle on your most sensitive areas and easy to keep clean.

This high-quality silicone doesn’t absorb bacteria, doesn’t break down over time, and can handle heat and cleaning without losing its integrity. It’s the same grade trusted in industries where safety and cleanliness are top priorities.

We never use mystery materials or harsh chemicals, just smooth, durable, and non-toxic components you can feel good about.

No stress. You’ve got a 1-Year Pleasure Guarantee. If something’s wrong or not working, we’ll sort you out. Just reach out to our care team  no weird vibes, promise.

We ship across North America! If you’re outside of Canada and the U.S., email us and we’ll see what magic we can make happen.

Always. Our customer care team is here 24/7. Questions, issues, toy tips, break-up advice  we’re just a message away. 💌